The federal Communications Commission and the Federal Trade Commission have a national Do-Not-Call Registry that applies to all telemarketers -with exception of certain nonprofit organizations-and covers interstate and intrastate calls.
You can register your phone numbers for free, and they will remain on the list until you remove them or discontinue service. The Do-Not-Call Registry does not prevent all unwanted calls, including calls from organizations with which you have established a business relationship or you have given prior written permission, plus calls that are not commercial.
How to Register: Online and for additional information, go to donotcall.gov. To register by phone, call 888-382-1222; for TTY, call 866-290-4236. You must call from the phone number you wish to register.
How to file a Complaint: call 888-CALL.FCC (888-225-5322) voice or 888-TELL-FCC (866-418-0232) via an electronic complaint form at donotcall.gov, or my mail. To process your complaint, you must either fill in the electronic form or otherwise indicate: Your name and address and the home phone number where you received the solicitation; ID of the company whose products or services were being advertised or sold and phone numbers; any phone number provided to allow you to “opt-out” of future calls; whether you gave the caller express prior permission and whether you have any established business relationship with the caller.
If mailing a complaint, send to FCC, Consumer and Governmental Affairs Bureau, Consumer Inquiries and Complaints Division, 445 12th Street., SW, Washington, DC 20554.
For more information about protecting seniors from scammers, contact your local Home Instead Senior Care office or visit ProtectSeniorsFromFraud.com or NationalTriad.org.